The mentally impared.....                                                so we need to.....

have trouble with reality                                                 be simple, truthful

are fearful                                                                      stay calm

have trouble concentrating                                             be accepting

are over stimulated                                                        limit input, not force discussion

easily become agitated                                                   recognize agitation, allow for escape

have poor judgement                                                     not expect rational discussion

are preoccupied                                                            get attention first

are withdrawn                                                                initiate relevant conversation

have changing emotion                                                    disregard

have changing plans                                                        keep to one plan

have little empathy for anyone                                        recognize this as a symptom

believe delusions                                                            ignore, don't argue

have low self-esteem and motivation                               stay positive